Welcome to the MySupport ancillary website

This site is for patients or parents/carers of patients prescribed Saizen® (somatropin) using the easypod device or Healthcare professionals.

This service allows you to order ancillary items, (needles, batteries) when required to support the use of the easypod© device for the injection of Saizen®. This site and service is funded and produced by Merck as part of the MySupport patient support service.

UK (includes Northern Ireland)

This service is managed for Merck by Medisa.

Please click the below link to be directed to the Medisa web page to register your details and order.

Ireland

This service is managed for Merck by TCP Homecare.

Please click the below link to be directed to the Medisa web page to register your details and order.

Please note during registration you will require your easypod serial number to activate your account.
(You will only require this during registration)

For more patient resources visit the
MySupport Resources website
MySupport Resources

Reporting of side effects:

If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in the package leaflet. You can also report side effects directly via the Yellow Card Scheme at www.mhra.gov.uk/yellowcard

In the Republic of Ireland, side effects can be reported online at www.hpra.ie or by calling (01) 6764971.

Adverse events can also be reported to Merck Medical: Tel: +44 (0)20 8818 7373 or at medinfo.uk@merckgroup.com

By reporting side effects, you can help provide more information on the safety of this medicine.